Details regarding a MS support call…

________________________________________
From: Muthanna Kuppanda [mailto:Muthanna.Kuppanda@]
Sent: Wednesday, August 09, 2006 6:28 PM
To: kevin.cornwell@l
Subject: RE: Closing Case Id:- SRX060809602716;Wants to Exclude Root From the Extended Team Site- Use custom Default.asp
Importance: High

Hello Kevin ,

My name is Muthanna and I am manager here at Microsoft Product Support Services. You have been working with Srivastava Hemendra on the above support incident, and he indicates you are ready to close this issue. I would like to take this opportunity to make sure all of your questions were answered and that the service provided by Srivastava Hemendra met your needs. In case you have any concerns about the product or the support experience, please let me know of a suitable date and time that I can call you and we can have a discussion on the same. My working hours are from 7:30 AM CST to 4:30 PM CST Mon - Fri .

Thanks in advance for taking time to provide feedback or other comments about your support experience with Microsoft.

Regards,
Muthanna Ravi Kuppanda
Team Manager - SharePoint
 muthanku@
425-704-2255 Extn 36325
 Hours: Mon - Fri, 7:30 AM - 4:30 PM CST

Technical: In the event that you are unable to contact me, please contact my tech lead sharatg@
Managerial: In the event that you need managerial assistance please contact my backup manager subhagas@. You can email my manager at mailto: vijbachu@.
CASE_ID_NUM: SRX060809602716
MESSAGE: TM Case Closure Follow-up
01111110
________________________________________
From: Srivastava Hemendra
Sent: Thursday, August 10, 2006 4:44 AM
To: kevin.cornwell@
Cc: Muthanna Kuppanda; Adithya Dev
Subject: Closing Case Id:- SRX060809602716;Wants to Exclude Root From the Extended Team Site- Use custom Default.asp

Hello Kevin,

It was my pleasure to assist you with your issue. I am providing you with a summary of the key points of the case for your records. If you have any questions please feel free to call me; my contact information is listed below.

Based on our last communication, it appears that this case is ready to be closed. If this is premature or if you need additional assistance with this case SRX060809602716, please let me know as soon as possible. Otherwise, I will close this case at the close of business on August 9, 2006.

Thank you for choosing Microsoft.

—————————————————–
CASE RESOLUTION AGREEMENT:
—————————————————–
Kevin wants an Asp Page to be the Default page for a Team Site.

We will consider the case resolved when we are able to configure an Asp page as the default page for a site already extended as a SharePoint Site.

—————————————————–
RESOLUTION:
—————————————————–
-Kevin wanted to remove the SharePoint team site from the Root of an Extended Team site without Un-extending the Team site.
-Assisted him in removing [Root] from the URL namespace that are managed by Windows SharePoint Services, also assisted him in setting up a new top-level Web site (Kevin).
-Removed SharePoint from a new Site http://Teas-207:82 and set up http://Teas-207:82/Kevin
-Kevin was able to browse to http://Teas-207:82/kevin successfully
-He was also able to browse to Default.asp page that he had set up as the Default Content page for the root of the http://Teas-207:82 site.
-Kevin agreed to close the case.
——————————–Resolution—————————————–
-Ran the IIS manager.
-Unextended the Site at Default Web Site.
-Created a new Site in IIS at port 82 :- (SharePoint) Changed the path of the Home directory to point to the location on the Local Drive containing the Asp Page.
-Checked the Properties of the SharePoint site and moved the Default.asp page in Enable Default Content page to the top.
-Extended the SharePoint Site.
-Browsed to the SharePoint Central Admin Page > Virtual Server settings and clicked on SharePoint.
-On the Virtual Server Settings page Clicked on Define managed paths
-Added Kevin in the (Add a New Path ) Path description and clicked on Included path (Radio Button) and selected it as Type - Explicit Inclusion.
-On the same page Under the Included Paths Select Root and Click on the link Remove selected paths.
-This will remove the team site from the path http://teas-207:88
-We then browsed to the Central Admin page and clicked on Configure virtual server settings page.
-Clicked on SharePoint
-Clicked on the Link Create top-level Web site under the section Virtual Server Management.
-Under the section Web Site Address > Click on radio Button -Create site at this URL and drop down and select Kevin in the Drop down list.
-This will extend the site http://teas-207:88/kevin
-Now if you browse to http://teas-207:88/kevin you will get a SharePoint Team site.
-When you browse to http://teas-207:88 you will get your default page i.e. Default. asp.
——————————————————————————————————–

Best regards,