My SharePoint Blog

Blogs On SharePoint Technologies


Search Site


My SharePoint Blog recommends any of the following books...


Recent comments

Tags

Don't show

    Categories


    Disclaimer

    The opinions expressed herein are my own personal opinions and do not represent my employer's view in anyway.

    © Copyright 2008

    SharePoint WSS 2.0 Cannot Delete a Folder Named “Forms”

    Here are the details of a MS support call related to this bug.

    Case # SRX060517602973

    416-246-5580 x5373

    v-11c0hu  [at]  mssupport.microsoft.com

    Problem: Cannot delete a folder named “Forms” in a subfolder in a Document Library.

    Solution (workaround): Delete the parent folder. This Bug may be fixed in the next release of SharePoint.

    Email…
    Dear Kevin,
    It was my pleasure working with you trying to delete your Forms folder of a sub directory of a document library. Based on our recent communication I would like to consider this issue resolved. I’ll close the case at this time. If you find that the issue has not been fully resolved, please notify me and I will reopen the case for more work. I am providing you with a summary of the key points of the case for your records. If you ever have any questions please feel free to call me. My contact information is below.
    As discussed during our phone conversation SharePoint has been designed to prevent the deletion folders bearing the name of ‘Forms’. By default, SharePoint places a system folder for itself at the root level of all document libraries with the name ‘Forms’. This folder is essential in that it holds the different views which are used by each document library; for that reason it is protected from accidental deletion. Unfortunately, the product has not been designed to differentiate between root and subfolders ‘Forms’ folders. This error is a bug of which Microsoft is aware.
    In an effort to help define the successful conclusion of this case, I have put together the following Case Resolution Agreement. Please review the following and ensure that we have an understanding of what constitutes a successful resolution of your case with Microsoft Product Support.
    —————————————————–
    CASE RESOLUTION AGREEMENT:
    —————————————————–
    This case will be resolved when I properly explain the reason why you are not able to delete ‘Forms’ folders made under a subfolder in a Document Library. (This is an ongoing issue that Microsoft is aware of at this time.)
    Before I close your case, I would like to verify that you are very satisfied with the service you received from Microsoft Enterprise Platforms Support regarding this issue. Please let me know if there is anything I or my manager David Kileeg (v-11davk@mssupport.microsoft.com) can address to ensure you are happy with the overall service I provided.
    Best Regards,
    Colin Hughes-Jones

    Categories: SharePoint
    Posted by Kevin on Wednesday, February 14, 2007 10:02 AM
    Permalink | Comments (0) | Post RSSRSS comment feed

    Add comment


     

    [b][/b] - [i][/i] - [u][/u]- [quote][/quote]



    Live preview

    Thursday, November 20, 2008 6:32 PM